Policies



1. Due to COVID-19 doors outside of building will be locked and you must call or text your therapist  when you are outside, we will open the door and escort you to the studio, if we are not ready please wait in the car until I can open the doors. Please do not bring anyone with you as all waiting areas have been prohibited.  Always plan to arrive 5-10 minutes early for every appointment. The time your massage is scheduled for, is the time your massage STARTS. Arriving early gives me time to do your pre-session intake, gives you time to go to the bathroom, get ready and on the table, and ensues you get a FULL session. 2. Your NEW CLIENT INTAKE FORM needs to be filled out at least 24 hours in advanced of your session. You receive this in your appointment confirmation email if it is not in your inbox please check your spam account, sometimes it ends up there. Failing to fill this out beforehand will cut into your massage time while you fill it out in office.3. What to wear: You can dress however you like when you come to your session, as I will have you undress fully before your session (you may leave underwear on if you feel you need to). You will always be covered, and only areas being worked on will be uncovered and properly draped.4. GCPM is located at 400 Garden City Plaza Suite 110, Studio 6 Garden City. Inside the Sola Salon Studios next to the Marriot Residence inn. The entrance is NOT the main door of building it is to the left of the building.5. Tipping is not required 6. All clients agree to give at least 24 hours’ notice for cancelation/rescheduling or you will charged the full session amount. 7. If you have any of THESE HIGH-RISK pregnancy condition, please get a note from your doctor or midwife regarding massage PRIOR to your visit to my office:
  • Surface blood clots or history of clotting issues
  • Placenta Previa
  • Cardiac disorders or disease
  • Previous major surgery on organ or organ transplant
  • Carrying twins or more
  • Illegal Drug exposure during pregnancy
  • HIV Positive
  • Pre-eclampsia 
(Note: Any other high-risk conditions are no problem for us.)                                                             8. If you are CURRENTLY experiencing any of the following, massage is NOT recommended
  • Threat of miscarriage- current bleeding, spotting, hemorrhaging
  • Active Infectious or contagious disease
  • Risk of Premature labor (labor prior to 37 weeks).
  • Fever, Nausea, or Diarrhea
  • GEPH (Pre-eclampsia)
  • Toxemia (eclampsia)
  • Severe, unexplained abdominal pain
  • Kidney and/or bladder disease affecting blood vessels
  • Diabetes that is not under control
  • Breast infection with fever
Please notify me if you develop any new health conditions or symptoms no matter how minor.


Cancellation & Rescheduling Policy


Please ensure you have read this section; you will agree to it when you sign your client intake form I have reserved your appointment time just for you. I require at least 24 hours’ notice for any cancelation/rescheduling. Call me at 516-410-8306 anytime and leave a message Or email me at Saira@Gardencityprentalmassage.com If a true emergency presents itself that conflicts with your appointment I ask to be notified immediately. You can email, text, or call and leave a message, but it is your responsibility to ensure you have received a reply to confirm cancellation.
  • Cancel/ change your appointment with at least 24 hours’ notice: no charge
  • Cancel/change within 24 hours of your appointment for any reason: 100% of the full session. You can avoid this by sending someone in your place. If I can fill the appointment slot  there will be no charge.
  • No show, no notice: if you simply do not show up for any reason, with no notice, your card on file will be charged for the full amount of session.
  • IF YOU ARE IN LABOR minimum 4 hours’ notice required to cancel your appointment.
  • IF YOU ARE IN LABOR and don’t notify me, and no show, I will charge the card on file the full rate for the session.
  • IF YOU ARE IN LABOR and give less than 4 hours’ notice, I will charge the card on file the cancellation fee (100% of your full session rate) unless I can fill appointment slot.
If you feel your circumstances warrant special consideration, please let me know ASAP so I can decide. Your safety, comfort, and satisfaction are of upmost importance. If you have any questions or concerns, please contact me.                                                                                             Thank you,Saira Kasper

Policies




Cancellation & Rescheduling Policy


1. Due to COVID-19, doors outside of the building will be locked and you must call or text when you are outside. I will open the door and escort you to the studio; if I am not ready please wait in the car until I can open the doors. Please do not bring anyone with you as all waiting areas have been prohibited. Always plan to arrive 10-15 minutes before your appointment, the time your massage is scheduled for is the time your massage STARTS. Arriving early gives me time to do your pre-session intake, gives you time to go to the bathroom, get ready and on the table, and ensures you get a FULL session.                                                                                                                       2. Your NEW CLIENT INTAKE FORM needs to be filled out at least 24 hours in advanced of your session, You should've received this in your appointment confirmation email; if it is not in your inbox please check your spam inbox.                                                                      3.What to wear: You can dress however you like when you come to your session, as I will have you undress fully before your session (you may leave underwear on if you feel you need to). You will always be covered and only areas being worked on will be uncovered and properly draped.                                                                        4.GCPM is located at 400 Garden City Plaza Suite 110, Studio 17 Garden City. Inside the Sola Salon Studios next to the Marriot Residence Inn. The entrance is NOT the main door of the building it is to the left; door will say SOLA SALON.          5. Tipping  is not required.                                                                                               6. All clients agree to give at least 24 hours’ notice for cancelation/rescheduling.                                                                                            7. If you have any of THESE HIGH-RISK pregnancy conditions, please get a note from your doctor or midwife regarding massage PRIOR to your visit to my office:                                                                      
  • Surface blood clots or history of clotting issues
  • Cardiac disorders or disease
  • Placenta Previa
  • Previous major surgery on organ or organ transplant
  • Carrying twins or more
  • Illegal Drug exposure during pregnancy
  • HIV Positive
                                                                                                                                    8. If you are CURRENTLY experiencing any of the following, massage is NOT recommended:
  • Threat of miscarriage- current bleeding, spotting, hemorrhaging
  • Active Infectious or contagious disease
  • Any chance for Premature labor (labor prior to 37 weeks)
  • Fever, Nausea, or Diarrhea
  • GEPH (Pre-eclampsia)
  • Toxemia (eclampsia)
  • Severe, unexplained abdominal pain
  • Kidney and/or bladder disease affecting blood vessels
  • Diabetes that is not under control
  • Breast infection with fever
Please notify me if you develop any new health conditions or symptoms no matter how minor.

Please ensure you have read this section; you will agree to it when you sign your client intake form.I have reserved your appointment time just for you. I require at least 24 hours’ notice for any cancelation/rescheduling. Call me at 516-410-8306 anytime and leave a messageOr email me at Saira@Gardencityprentalmassage.comIf a true emergency presents itself that conflicts with your appointment, I ask to be notified immediately. You can email, text, or call and leave a message but it is your responsibility to ensure you have received a reply to confirm cancellation.
  • Cancel/ change your appointment with at least 24 hours’ notice: no charge
  • Cancel/change within 24 hours of your appointment for any reason:100% of the full session. You can avoid this by sending someone in your place. If I can fill the appointment: no charge
  • Cancel /change your appointment within 4 hours: Full charge, unless I can rebook that slot.
  • No show, no notice: if you simply do not show up for any reason, with no notice, your card on file will be charged for the full amount of session.
  • IF YOU ARE IN LABOR minimum 4 hours’ notice required to cancel your appointment.
  • IF YOU ARE IN LABOR and don’t notify me, and no show, I will charge the card on file the full rate for the session.
  • IF YOU ARE IN LABOR and give less than 4 hours’ notice, I will charge the card on file the cancellation fee (100% of your full session rate) unless I can fill appointment slot.
If you feel your circumstances warrant special consideration please let me know ASAP so I can decide. Your safety, comfort, and satisfaction are of upmost importance. If you have any questions or concerns please contact me.Thank you,Saira Kasper